Facility Management
We take care of your property like it’s our own.
Lights on, water flowing, elevators serviced, bills paid, tenants heard, and small problems fixed before they become expensive ones.
Lights on, water flowing, elevators serviced, bills paid, tenants heard, and small problems fixed before they become expensive ones.
We operate with a single point of contact, measurable response times, and no surprises on invoices.
Discovery & Scope
Intake & Baseline
First-Month Plan
Live Operations
Monthly Reporting
Continuously protect value and stay in control with end-to-end upkeep, planned maintenance, reactive repairs, tenant helpdesk, and utilities and dues management.
Start protecting your investments.
Our team requires only the most basic information and access to your property:
Fewer breakdowns thanks to planned service cycles
Routine tasks scheduled; non-routine work quoted before execution (except reactions)
Make-ready checklists that reduce vacancy between tenants
Photos, timestamps, vendor receipts, and an action log you can audit
- Electrical: DB inspections, breaker tests, earthing checks, generator routine service where installed
- Plumbing: pressure checks, visible leak detection, valve/serviceability reviews, sump and overhead tank cleaning cycles
- HVAC: split/ducted unit cleaning, gas level checks (where feasible), filter changes
- Fabric & Finishes: grout/caulk refresh in wet areas, minor paint touch-ups, hardware tightening
- Common Areas (apartments): lift service follow-ups, corridor lighting, water pump checks (liaison with building management)
- Grounds: landscaping routines, exterior washdowns as scoped
- Fault tracing and minor repairs (power trips, plumbing blockages, fixture replacements)
- Vendor management for specialized works (elevators, generators, chillers, waterproofing)
- Procurement of parts and consumables at cost with receipt transparency
- Request intake via WhatsApp/call during working hours
- Ticketing with status updates and completion photos
- Move-in/move-out checklists, key handovers, and meter reads
- Tracking and payment of electricity, gas, water/sewerage, society/association dues on client approval
- Record keeping of bills, challans, receipts, and submission proofs
- Reminders for AMC renewals, extinguisher refills, elevator/generator services
- Deep clean, paint touch-ups, fixture replacements, lock changes (if requested), and appliance checks
- Listing readiness photos for owners using Property Marketing Service or Verified Listings
- Fire extinguishers presence/expiry checks (where installed)
- Observation-based alerts on visible hazards
Triage within 2–4 hours (access and vendor availability permitting).
Attendance within 24-36 hours.
3–7 working days.
Monthly/quarterly per asset register.
Timelines depend on access permissions, part availability, and specialist vendor schedules. We communicate constraints early and propose alternatives when needed.
Clear retainers, transparent add-ons, and SLAs you can measure. Prices reflect Karachi city limits; exact quotes follow a brief scope call.
Reliable day-to-day care for single units. Keep the lights on and the bills straight.
| Unit Type | Retainer (PKR) | Included Reactive Labour | SLA (Attendance) |
|---|---|---|---|
| Studio / 1-Bed Apartment | ₨ 10,000 – 14,000 | Up to 2 hrs/mo | Routine 3–5 wd • Urgent 24–48h • Emergency 2–4h |
| 2–3 Bed Apartment | ₨ 14,000 – 18,000 | Up to 3 hrs/mo | Routine 3–5 wd • Urgent 24–48h • Emergency 2–4h |
| 120–250 sq yd House | ₨ 18,000 – 28,000 | Up to 3 hrs/mo | Routine 3–5 wd • Urgent 24–48h • Emergency 2–4h |
| 300–500 sq yd House / Villa | ₨ 28,000 – 38,000 | Up to 4 hrs/mo | Routine 3–5 wd • Urgent 24–48h • Emergency 2–4h |
Faster turns, cleaner handovers, smarter small-capex planning for multi-unit owners.
| Unit Type | Retainer (PKR) | Included Reactive Labour | SLA (Attendance) |
|---|---|---|---|
| 2–3 Bed Apartment | ₨ 18,000 – 26,000 | Up to 4 hrs/mo | Routine 2–4 wd • Urgent 24h • Emergency 2–4h |
| 120–250 sq yd House | ₨ 30,000 – 42,000 | Up to 5 hrs/mo | Routine 2–4 wd • Urgent 24h • Emergency 2–4h |
| 300–500 sq yd House / Villa | ₨ 42,000 – 58,000 | Up to 6 hrs/mo | Routine 2–4 wd • Urgent 24h • Emergency 2–4h |
Custom SLAs, pooled hours, quarterly reviews, and a capex plan that stands up in boardrooms.
| Package | Retainer (PKR) | Reactive Labour | SLA (Attendance) |
|---|---|---|---|
| 5+ Units (any mix) | Custom (typically 12–18% below à-la-carte) | Pooled hours across units | Bespoke (signed SLA) |
Steady uptime and predictable maintenance for single-site operations.
| Asset Type | Pricing Model | Retainer (PKR) | Included Reactive Labour | SLA (Attendance) |
|---|---|---|---|---|
| Retail shop / small office ≤ 2,000 sq ft | Per site | ₨ 25,000 – 45,000 | Up to 4 hrs/mo | Routine 2–4 wd • Urgent 24–48h • Emergency 2–4h |
| Office floor 2,001–12,000 sq ft | Per sq ft | ₨ 6 – 10 / sq ft | Up to 12 hrs/mo | Routine 2–4 wd • Urgent 24–48h • Emergency 2–4h |
| Warehouse / Shell | Per sq ft | ₨ 3 – 6 / sq ft | Up to 8 hrs/mo | Routine 2–4 wd • Urgent 24–48h • Emergency 2–4h |
Stronger SLAs, faster handovers, and coordination for higher-throughput sites.
| Asset Type | Pricing Model | Retainer (PKR) | Included Reactive Labour | SLA (Attendance) |
|---|---|---|---|---|
| Office floor 2,001–12,000 sq ft | Per sq ft | ₨ 8 – 12 / sq ft | Up to 18 hrs/mo | Routine 1–3 wd • Urgent ≤ 24h • Emergency 2–4h |
| Multi-site retail (3+ outlets) | Per site (bundled) | ₨ 20,000 – 35,000 each | Pooled across sites | Per-site SLAs + pooled coverage |
Blended rate cards and governance for corporate portfolios and campuses.
| Package | Pricing | Reactive Labour | SLA (Attendance) |
|---|---|---|---|
| Corporate portfolio / campuses | Custom (volume-based blended) | Pooled with site SLAs | Bespoke (signed SLA) |
| Add-On | Rate (PKR) | Notes |
|---|---|---|
| AC service package (2×/year) | ₨ 5,500 per split • ₨ 9,500 per cassette | Annual cost; fluids/filters at cost |
| Water-tank cleaning (pair: OHT + UGT) | ₨ 12,000 – 22,000 per visit | Depends on size/access |
| Generator preventive service (10–30 kVA) | ₨ 12,000 – 18,000 per visit | Fluids/filters billed at cost |
| Quarterly pest control (2-BHK ref.) | ₨ 6,000 – 9,000 per visit | Frequency by site need |
| Deep clean (move-in/move-out) | Apartment: ₨ 18,000 – 35,000 • House: ₨ 35,000 – 70,000 | One-time |
| Landscaping (small garden) | ₨ 8,000 – 15,000 / month | Tools & plants at cost |
| 24/7 hotline (residential) | ₨ 5,000 / unit / month | Bundled in Portfolio |
Extra onsite labour (beyond included): ₨ 2,500/hr • ₨ 4,000/hr. Emergency outside hours: ₨ 6,000 call-out + labour at standard hourly rates.
Notes: Houses & villas >500 sq yd, basements, generators, pools, elevators, complex gardens, or advanced home-automation may add 10–25% depending on systems. Remote or restricted sites may add 10–15% for logistics. Working hours: Mon–Sat, 10:00–19:00 (public holidays off). Emergency cover is opt-in. Inflation review each July or on material utility/tax change; existing clients receive 60-day notice.
Choose a package, add options, and see your live estimate.
No. Third-party parts and services are passed through at cost with original receipts. Our fee covers coordination and routine tasks.
Yes—provide their details and any warranties/AMCs; we’ll slot them into the schedule.
Working hours apply for routine tasks. Emergency escalation can be arranged; we’ll agree procedures during onboarding.
Continuity protects value. If you want a property that simply works. Let’s set up your plan.
Be the first to explore pre-launch off-plan projects, verified investment picks, and
ROI-driven opportunities across Karachi, Islamabad, UAE – and beyond.
Zell Properties Private Limited is leading the digital real estate revolution in Pakistan,
24/7 Support
Quick Response
Copyright 2025 Zell. All Rights Reserved.
Use the form below to contact us!
